Our Governance Structure

This page is proudly managed and operated by Pokhara Metropolitan City, reflecting our commitment to showcasing the beauty and opportunities of Pokhara while ensuring transparency and high standards of operation.

1. Pokhara Metropolitan City Council

• Role: Provides strategic oversight and policy direction for the website.
• Responsibilities: Develop and approve major policies, ensure alignment with the city’s tourism and cultural objectives, and oversee overall governance. The council includes elected officials and key city representatives committed to promoting Pokhara’s tourism.

2. Tourism Development Office

• Role: Manages the day-to-day operations and strategic implementation of the website.
• Responsibilities: Oversee content creation, user engagement, and marketing strategies. Ensure that the website meets the needs of both tourists and local businesses. The office is staffed by professionals with expertise in tourism management and digital media.

3. Advisory Board

• Role: Provides expert advice and guidance to enhance the website’s content and operations.
• Responsibilities: Offer insights on tourism trends, cultural practices, and best practices in digital content. The advisory board consists of local tourism experts, cultural ambassadors, and industry professionals.

4. Content and Media Team

• Role: Responsible for creating and curating high-quality, accurate content about Pokhara.
• Responsibilities: Research, write, and update information on attractions, activities, and cultural highlights. Ensure content accuracy and relevance. The team includes local experts, writers, and media professionals.

5. Marketing and Outreach Team

• Role: Implements marketing strategies and manages promotional activities.
• Responsibilities: Develop and execute marketing campaigns, manage social media channels, and foster partnerships with local businesses and tourism operators. The team includes marketing specialists and outreach coordinators.

6. Customer Support and Engagement Team

• Role: Provides support and interacts with users to enhance their experience.
• Responsibilities: Address user inquiries, manage feedback, and ensure a positive experience on the website. The team consists of customer service representatives and community managers.

7. Compliance and Ethics

• Role: Ensures adherence to legal and ethical standards.
• Responsibilities: Monitor compliance with regulations, uphold ethical practices, and address any issues related to content integrity and user privacy. This function is managed by compliance officers and legal advisors.

8. Sustainability and Community Engagement

• Role: Promotes sustainable tourism and supports community initiatives.
• Responsibilities: Advocate for responsible tourism practices, support local cultural events, and integrate sustainability into our operations. This function is overseen by the CSR team.

Our governance structure, led by Pokhara Metropolitan City, ensures that the page will operates with the highest standards of transparency and effectiveness. We are dedicated to providing valuable, accurate, and engaging content to support and enhance Pokhara’s tourism sector.